ski and snowboard school policy
Please note: All lesson participants require a lift ticket or Season’s Pass. These are not always included in the cost of the lesson as each individual has different needs and we have many options available. We suggest that you look at the various options that we offer and choose the lift ticket, Season’s Pass option that best suits your needs and schedule. For the best value, we recommend the Early Bird Season’s Pass. (Purchased before Oct 31, 2023)
Multi-day Group Lessons
For multi – day group lessons, a registration refund will only be provided when requested more than 48 hours in advance of the first lesson date.
All refunds are subject to a $25.00 Administration fee.
All participants of multi-day group lessons must attend the first day of classes, otherwise their registration may be withdrawn.
Participants must be at least the minimum of the age group on the first day of group lessons.
Every attempt will be made to reschedule group lessons cancelled due to inclement weather; however, no refunds will be issued in the event that a new lesson time cannot be found.
Lessons will not be cancelled due to cold weather. At -30 degrees, the chairlift will be shut down and surface lifts only will run. In the event the hill is closed due to power outage or weather-related issues, a notice will be put on our website, our social media pages and phone line. We cannot notify each individual participant separately.
There are no provisions for make-up days, switching of days, or discounts, for missed days of lessons.
All multi-day group lessons start on-time and it is up to the participant to find their group if they arrive late.
If you are renting you must arrive 1 hour early to get rental equipment on the first day of lessons.
Season’s passes must be picked up prior to the first day of multi – day group lessons.
There are no multi-day group lessons on Family Day Weekend, February 17th, or 18th. 2024.
Private Lessons
A lesson refund or lesson modification will only be provided when requested more than 24 hours in advance.
All refunds are subject to a $25.00 Administration fee.
Lesson times fill up quickly, it is highly recommended to pre - book all Private lessons.
No shows” will be considered as lesson received and no refund will be issued.
Instructor requests may be made based on availability and done so prior to scheduled lesson time.
Lessons will not be cancelled due to cold weather. At -30 degrees, the chairlift will be shut down and surface lifts only will run. In the event the hill is closed due to power outage or weather-related issues, a notice will be put on our website, our social media pages and phone line. We cannot notify each individual participant separately.
Online lesson booking can only be done at least 36 hours in advance for scheduling purposes. Same day lessons may be booked by phone or in person based on instructor availability.
If renting, please arrive 1 hour prior to lesson time to obtain lift ticket and rentals.
First Timer Experience
Due to the level of attention required, ages 6 and under do not qualify for the first timer lesson experience.
The first timer experience can be booked online up to 3 hours prior to the start of a first timer session.
A refund or lesson modification will only be provided when requested more than 24 hours in advance.
All refunds are subject to a $10.00 Administration fee.
Late arrivals will be moved to a later experience time based on availability.
First timer experiences will not be cancelled due to cold weather. At -30 degrees, the chairlift will be shut down and surface lifts only will run. In the event the hill is closed due to power outage or weather-related issues, a notice will be put on our website, our social media pages and phone line. We cannot notify each individual participant separately.
Notes
Helmets are Strongly Recommended for all Snow School lessons.
All lessons must be paid for at time of booking/registration.
All lessons start at the designated time. Lesson times cannot be extended to accommodate late arrivals